Privacy Policy

Privacy Policy

Effective Date: July 7, 2026

BD STUDIO SARL ("BD STUDIO", "we", "us", or "our") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how BD STUDIO SARL, a company established in Tunisia with its registered office at Route de Tunis klm 9.5, collects, uses, stores, shares, and protects personal data when you:

- visit [website URL];
- create an account;
- contact us;
- purchase digital products from us;
- download 3D files or related assets; or
- otherwise use our website and services.

1. Who We Are

- Company name: BD STUDIO SARL
- Registered office: Route de Tunis, klm 9.5, Tunisia
- Commercial Register Number: 1 792 357 P
- Tax ID / Matricule Fiscal: 1792 357/P/A/M/000
- Email: [Contact Email]
- Phone: +21690247852

For the purpose of this Privacy Policy, BD STUDIO SARL is the controller of the personal data collected through the website, except where another service provider independently acts as controller for its own services.

2. Personal Data We Collect

Depending on how you use the website, we may collect the following categories of personal data:

2.1 Information You Provide Directly

- Full name
- Email address
- Billing information
- Country or region
- Account login details
- Messages sent through contact forms or support requests
- Any information you provide when communicating with us

2.2 Order and Transaction Information

When you buy digital products from us, we may collect or receive:

- Order number
- Purchase date
- Product purchased
- Transaction amount
- Payment status
- Billing-related details
- Limited payment references provided by the payment service provider

2.3 Payment Information

Payments may be processed by third-party payment providers, and other financial or technical partners used to complete the transaction.

BD STUDIO does not intend to store full payment card details on its own servers unless this becomes strictly necessary and legally permitted. Payment providers may collect and process payment data under their own legal terms and privacy notices.

2.4 Technical and Usage Data

When you use the website, we may automatically collect technical information such as:

- Download activity
- Basic log and security information

2.5 Cookies and Similar Technologies

We may use cookies or similar technologies to operate the website, remember preferences, improve performance, analyze traffic, and maintain security.

3. How We Use Personal Data

We may use personal data for the following purposes:

- to create and manage customer accounts;
- to process purchases and deliver digital 3D files;
- to provide download access and customer support;
- to communicate about orders, invoices, updates, and service messages;
- to verify transactions and help prevent fraud, abuse, unauthorized sharing, or misuse of our digital files;
- to improve the website, user experience, and product offerings;
- to comply with legal, accounting, tax, and regulatory obligations;
- to respond to requests, complaints, or disputes; and
- where permitted, to send marketing or promotional communications.

4. Legal Basis and Fair Processing

BD STUDIO processes personal data only when there is a valid reason to do so, including:

- when the data is necessary to provide the website or complete an order;
- when you voluntarily provide information to us;
- when processing is required to comply with applicable legal obligations; or
- when you have given consent, where consent is required.

We aim to collect only the data reasonably needed for clear, lawful, and legitimate purposes.

5. Sharing of Personal Data

We may share personal data only when necessary and appropriate, including with:

- payment service providers;
- website hosting and cloud service providers;
- email, technical support, and security service providers;
- accountants, legal advisers, and professional consultants;
- analytics or website maintenance providers; and
- public authorities, regulators, courts, or law enforcement bodies when disclosure is required by law or necessary to protect our rights.

We do not sell personal data as a standalone commercial product.

6. International Customers and Data Transfers

BD STUDIO sells digital products to customers in multiple countries, including outside Tunisia.

As a result, some personal data may be processed, accessed, or transferred outside Tunisia through payment providers, hosting services, technical service providers, or customer support tools used to operate the website and deliver services.

Where international transfers occur, BD STUDIO will take reasonable steps to ensure that personal data is handled with appropriate safeguards and in accordance with applicable legal requirements.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

- managing your account;
- completing purchases and providing downloads;
- maintaining business and accounting records;
- handling disputes, fraud prevention, or enforcement matters; and
- complying with legal, tax, and regulatory obligations.

When personal data is no longer required, it will be deleted, anonymized, or securely archived in accordance with applicable requirements.

8. Data Security

BD STUDIO uses reasonable technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no website, system, or internet transmission can be guaranteed to be completely secure. Users should also take appropriate steps to protect their account credentials and devices.

9. Your Rights

Subject to applicable law, you may have the right to:

- request access to personal data concerning you;
- request correction, updating, or completion of inaccurate data;
- request deletion of data where it is inaccurate, excessive, unlawful, or no longer necessary;
- object to certain processing on legitimate grounds;
- request that your data not be used or shared for advertising purposes; and
- withdraw consent where processing is based on consent, without affecting prior lawful processing.

To exercise any of these rights, please contact us at [contact email].
We may request information necessary to verify your identity before responding to your request.

10. Marketing Communications

If you receive promotional emails from us, you may opt out at any time by using the unsubscribe link in the message or by contacting us at [contact email].
Even if you opt out of marketing messages, we may still send important service-related communications, such as purchase confirmations, download information, account notices, or legal updates.

11. Cookies

The website uses a single essential cookie for authentication. This cookie is strictly necessary for logged-in functionality and cannot be disabled without affecting your ability to use certain features.
We do not use analytics, tracking, advertising, or any third-party cookies. No cookie consent banner is required for strictly necessary cookies under applicable law.
You can control or delete cookies through your browser settings.

12. Third-Party Services and Links

The website may contain links to third-party websites, tools, or services. This Privacy Policy does not apply to third-party platforms that operate independently from BD STUDIO.
Users should review the privacy policies of any third-party services they use, including payment or communication providers.

13. Children’s Privacy

The website and products are not intended for children unless expressly stated otherwise.
BD STUDIO does not knowingly collect personal data from children in violation of applicable law. If you believe that personal data relating to a child has been provided to us improperly, please contact us so that appropriate steps can be taken.

14. Changes to This Privacy Policy

BD STUDIO may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
Any updated version will be posted on this page with a revised "Last updated" date. Continued use of the website after an update means the user acknowledges the updated policy, to the extent permitted by law.

15. Contact Us

For any questions, requests, or complaints regarding this Privacy Policy or the processing of personal data, please contact:

BD STUDIO SARL
Route de Tunis klm 9,5, Tunisia
Email: [contact email]
Phone: +21690247852